Heureka allows you to collect files identified in a search. To gain access to your downloaded files via FTP, we recommend a tool such as Filezilla.
Collect Files
The Collect Files button can be found in the "File Actions" dropdown from the upper right corner of your search details.
Collected files will be copied to a file or preservation share set up by your system administrator.
- Once a search is complete, select the files you wish to collect using the line item (checkbox) selection and then click "Collect Files" on the Search Details Window.
- Add a Group Name and then select "Collect" in the file pop-up message. Select cancel if you do not wish to continue.
Once the "Collect" button has been selected, the system will create a Collection Action card displaying the intended file count as well as a date stamp along with the user who created the action.
The Collection action card will begin with a status of "queued" as endpoints begin checking in and picking up their collection request. The status will move to "Collecting" once file collection has begun. File-level status can be viewed at the far right. If you would like to view files that are queued for collection you may sort on the column by clicking on the column header.
Collect file group name input. Group names will be displayed in the action card.
Action Card showing a "Done" status with no errors
Collect Action card selected showing all files in the intended collection.
Collected File Information
Files will keep their original file path and will appear in the collected folder in the following manner:
Heureka Job Name > Heureka Search Name > Heureka Machine Name_Endpoint ID > Endpoint File path
Example:
Using Heureka, I create a Job called Acme Energy with a search called HR Department. The HR Department consists of three employees (Judy Townsend, Pat Lewis, Patricia Turner). When I execute my search (Employee Record Search) I find documents on all three employee's laptops that I want to collect. When I click on the "Collect Files" button my collection will look like the following:
Acme Energy > Employee Record Search > Judy Townsend_126 > C > ...
Maximum File Size
Files larger than 100MB must be collected outside of Heureka.
Search Details Summary Collected File Count
Heureka collects both loose files as well as files from PST, OST or ZIP. Interrogate does NOT currently support other container types such as RAR at this time.
Deleted Files
Files identified as deleted will not be collected as they no longer exist on the endpoint.
You will be provided an FTP link which will act as your collection location. Please see your network administrator or contact Heureka support for more information.
Collecting file for E-Discovery Platforms
You can collect to common E-Discovery platforms such as iCONECT and Relativity by selecting the eDiscovery Options button on the Collect Files pages. A DAT/NATIVE file export will be performed.
- Select Create an ediscovery collection + load file option
- Input your Control ID options (Prefix + Starting Document Number + Suffix)
- Control ID acts as the DOCID or document identifier in E-Discovery platforms
- The prefix and suffix are optional fields. Most clients will, however use the Prefix field.
- Select Collect
Files will be collected to your SFTP file share location (either in the cloud or on-prem). File paths will be dropped and a single folder will be created for each individual native file. A DAT file named "load_file.dat" will be created and contains the Control ID number, metadata fields as well as the native load path to be used when importing native files through an automatic load process.
